U DIGITAL LLC • CLEVELAND, OHIO
Privacy Policy, Made Clear
This policy covers website visitors, leads, and clients using our AI brand marketing, CRM, automation, website, lead-generation, and consulting services.
Last updated: August 6, 2026
What We Collect
And Why
1. Scope & Introduction
This Privacy Policy governs the manner in which U Digital LLC collects, uses, maintains, and discloses information collected from users. By accessing or using our services, you agree to the collection and use of information in relation to this policy.
2. Information We Collect
- Names and business names
- Email addresses and phone numbers
- Form submissions and appointment information
- Communications including emails, calls, texts, and chat logs
- Website usage data including IP addresses, device and browser details, pages viewed, referral or UTM parameters, approximate location, and cookies
- Service and payment information including invoices, transaction status, and billing details processed by our secure providers
3. How We Use Information
- Respond to inquiries and provide customer support
- Provide, operate, and improve our services
- Schedule and confirm appointments
- Operate CRM systems and automations
- Maintain accurate business records
- Improve website performance and user experience
- Send communications users explicitly request or consent to
4. Cookies & Similar Technologies
We use essential, analytics, and functionality cookies to optimize your experience. Essential cookies are necessary for the website to function, while analytics and functionality cookies help us understand user behavior and improve our services. You can control cookie preferences via your browser settings and optional consent tools provided on our website.
5. Sharing With Service Providers
We share information with trusted service providers—such as hosting platforms, analytics tools, CRM and automation systems, scheduling software, payment processors, and communications networks—only as strictly needed to deliver our services. We do not sell or rent your personal information to third parties.
6. SMS & Text Messaging Compliance
Consent to receive SMS is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Mobile opt-in data and consent will not be shared, sold, rented, or disclosed to third parties for their marketing or promotional purposes. Information may only be shared with service providers necessary to deliver messaging and services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as needed for the purposes described in this policy, to fulfill legal and accounting requirements, and to resolve disputes. Once data is no longer necessary, we will securely delete or de-identify it when feasible.
9. Your Choices & Rights
Depending on your jurisdiction, you have the right to opt out of non-essential cookies where available, unsubscribe from marketing communications, text STOP to opt out of SMS messaging, and request access to, correction of, or deletion of your personal data. You may exercise these rights by contacting us via our website contact form.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13 without verifiable parental consent, we will take steps to remove that information.
11. Changes To This Policy
We may update or revise this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The 'Last updated' date at the top of the policy will reflect the most recent changes. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us exclusively via the contact form on our website.
Submit Your Privacy Request
For privacy inquiries or requests, please contact U Digital LLC through our main website. Use our contact options there so we can route your request to the right team.
- Access, correction, or deletion requests
- Communication and marketing preferences
- Questions about cookie usage
- SMS help and opt-out assistance
Contact U Digital
To submit a privacy inquiry, request, or communication preference update, please use our main website. This Privacy Policy page does not include a form and does not collect phone numbers or SMS consent.
Contact U DigitalU Digital LLC
AI brand marketing • CRM • automation • web • lead generation • consulting
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